Returns, Refunds and Exchanges Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

1. Please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it t to request a refund, Once the item is received and is determined to be in new, unworn condition. Refund will be issued.

2. Mail your returned item to:

CrateConnect INC

C/O Returns

P.O Box 12

St. John's, NL, Canada

A1S 1G7

3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.


If your clothing item is in brand new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.